Overview

MX™ Merchant NetSuite Sync delivers embedded payment acceptance in NetSuite ERP simplifying and optimizing Accounts Receivable, resulting in greater efficiency and improved cash flow. It offers a secure and straightforward method for accepting credit/debit cards and ACH payments. Merchants can now automates their payment processes, eliminate manual data entry and consolidate all payment data within NetSuite ERP. From authorizations and bank deposits to seamless, automated reconciliation, all payment-related activities occur within NetSuite ERP.

• Eliminate the need for external payment pages/systems.
• Ensure accuracy by keeping all AR data in NetSuite, from invoicing to payment collection.
• Faster payments using the “Pay Now” button to direct customers to the Hosted Payment Page to complete their payments.
• Pay one or multiple invoices and take advantage of surcharge and interchange optimization to reduce your processing costs.
• Ensure accuracy by keeping all AR data in NetSuite, from invoicing to payment collection.

Prerequisites and Limitations

Prerequisites

• The merchant must have an active MX Merchant account in good standing and a NetSuite ERP account.
• MX™ Connect access for activation
• Access to both MX Merchant and NetSuite APIs must be granted.
• A sales representative must activate this feature on behalf of the merchant.

Limitations

• No support for card-present transactions or POS/terminal integration is provided.
• NIt is not available for self-installation, thus activation must be performed by a sales representative.

Supported Platforms & Features

• Works with MX Merchant Apps:
  • ACH.com
  • B2B Interchange Optimizer
  • MX Advantage
  • MX Account Updater
• Supported payment methods:
  • Visa, MasterCard, American Express, Discover
  • Major debit cards
  • ACH (if enabled)

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Using NetSuite Sync

Payment Collection

1. Generate invoices or orders in NetSuite, through a Pay Now button.
2. Send customers payment links via email or through the invoice.
3. Customers:

• Click the link to access the secure hosted payment page.
• Submit payment for single, multiple, full, or partial invoices.

Processing & Reconciliation

1. MX Merchant processes the payment and sends confirmation back to NetSuite.
2. Invoice status is updated automatically.
3. Batch settlement reconciliation ensures processed payments match bank deposits.

Refunds & Adjustments

1. Process Cash Refund or Customer Refund transactions in NetSuite.
2. Refunds are reflected automatically in MX Merchant.